1on1Chat Terms of Service

Last updated: 12 November 2026. When you open 1on1Chat, start a call or use an account, you accept these terms and the 1on1Chat community guidelines. If you do not accept them, please do not use the site.

1. Who may use 1on1Chat

1on1Chat is only for adults. You must be at least 18 years old to use it. If you are under 18 you may not browse, start calls, hold an account or buy coins, and permission from a parent or guardian does not change that. Where the legal age of adulthood in your country is higher than 18, you must also have reached it.

Using the site means you confirm that you meet this requirement. We may restrict or close any account we believe belongs to someone under 18.

2. What the service is

1on1Chat connects you with one other person at a time, by video, voice or text. Matches are random. We do not choose who you meet, we do not check anyone’s relationship status, and we cannot promise that a particular person will be online or that a conversation will go a particular way. We may add, change, pause or remove features.

3. Accounts

An account is created for you automatically the first time you use the site. You can add an email address in settings; until you do, the account is tied to your browser and may be lost if you clear its data or change device. You are responsible for what happens on your account and for keeping access to your email secure.

4. Free tries, coins, VIP and refunds

• Using 1on1Chat is free to start. Each account receives 10 free tries per day. Unused tries do not carry over to the next day.
• Beyond the free tries, calls and some features use coins or a VIP membership. Prices are shown in the app before you pay, and they may change from time to time.
• You are only charged when you choose a package and confirm the purchase yourself.
• Coins have no cash value, cannot be exchanged for money or transferred to another account, and may be lost if your account is closed for breaking these terms.
• Coins and VIP are virtual goods. Once purchased, they are not refundable. If a payment did not complete correctly, write to us with the date, the amount and the email used for the payment.

5. Conduct

When you use 1on1Chat you agree not to:

• harass, threaten, demean or discriminate against anyone,
• show or send sexual content to anyone who has not clearly agreed to it, or any content involving a minor,
• record, screenshot or share another person’s image, voice or messages without their permission,
• ask for, offer or send money, gift cards, cryptocurrency or financial details,
• advertise, spam or push people to other sites or apps,
• use bots, scripts, pre-recorded video or someone else’s identity,
• interfere with, overload or try to get around the security of the site,
• break any law that applies to you or to the person you are talking to.

The everyday version of these rules, with examples, is in the community guidelines.

6. Reports and enforcement

Reports are reviewed first by automated systems and then by people on our moderation team when a case is disputed or unclear. We reply to every report within 24 hours. If we believe you have broken these terms or the law, we may warn you, limit features, remove content, suspend or close your account, or refuse service. Serious matters, including anything involving minors, threats or extortion, may be passed to the authorities.

7. Other users

You are responsible for your own conversations. Other users are independent people, not employees or agents of 1on1Chat, and we are not responsible for what they say or do. Please read the 1on1Chat safety guide and never share information you would not want a stranger to keep.

8. Content and permissions

The 1on1Chat name, logo, design and text belong to us. You keep ownership of what you say and show, and you give us only the limited permission we need to run the service, such as carrying your video and voice to the person you are talking to.

9. Liability

1on1Chat is provided “as is” and “as available”. As far as the law allows, we do not promise that the site will always be available or free of errors, and we are not liable for the behaviour of other users or for indirect or unforeseeable losses. Nothing in these terms takes away rights you have under consumer law that cannot be excluded.

10. Changes and contact

We may update these terms. The date at the top always shows the current version, and we will post a notice on the site when a change is significant. Questions: support[at]1on1chat.live (replace [at] with @), or get in touch with the 1on1Chat team.