1on1Chat Privacy Policy

Last updated: 12 November 2026. This policy explains how 1on1Chat handles personal data when you visit the site, start a call, use an account or buy coins. Read it alongside the 1on1Chat terms of service.

In brief

• We do not sell your personal data.
• Our AI moderation reviews reports and does not analyse the video of your calls.
• We keep account, payment and safety records only as long as we need them or the law requires.
• You can ask to see, correct or delete your data at any time.

1. What we collect

Video and voice are carried between you and the other person so that the call works.

2. How moderation works

When someone is reported, the report is reviewed first by automated (AI) systems. The AI does not analyse the video of your calls. When an automated outcome is disputed or unclear, people on our moderation team review the case. The team works around the clock, and every report receives a reply within 24 hours. Moderation data is used to enforce the community guidelines and the terms, and for nothing else.

3. Cookies, local storage and analytics

We use cookies and local storage to keep you signed in, remember settings and count your daily free tries. We use Google Analytics to understand which pages people visit, which buttons they use and where they leave, so we can improve the site. You can block or clear cookies in your browser; some features, such as an account without an email, may reset as a result.

4. Who we share data with

• The person you are talking to sees and hears what you share in a call or chat.
• Service providers who host the site, carry video, process payments and provide analytics, acting on our instructions.
• Payment providers, who handle card details directly under their own privacy policies.
• Authorities, when the law requires it or to protect someone from serious harm, including cases involving minors, threats or extortion.

5. How long we keep data

We keep account data while your account is open and delete it after you ask us to close the account, except for records we must keep for longer, such as payment records for tax and accounting or safety records linked to serious reports, which we keep only as long as the law requires.

6. Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to some uses of it, or to withdraw consent. Write to support[at]1on1chat.live (replace [at] with @), ideally from the email on your account, and tell us what you would like. You can also complain to the data protection authority where you live.

7. Children

1on1Chat is only for people aged 18 and over, and we do not knowingly collect data from anyone younger. If we believe an account belongs to someone under 18, we may close it. If you think a minor is using 1on1Chat, please tell the 1on1Chat team as soon as you can.

8. Changes to this policy

We may update this policy as the site changes. The date at the top shows the current version, and significant changes will be announced on the site.